FAQs
What currency are the prices do I see in the site?
All prices are in USD.
I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 1-2 days production time for your order to ship out, average shipping times are 2-7 days.
Tracking numbers will be updated after your order has been SHIPPED. If you don't have a tracking number after 7 business please email us at Dragonsbreathfogjuice@outlook.com .
Can my order be returned? What if there is an issue?
Yes, your item can be returned. In the unlikely event that you receive an item that doesn't meet your expectation, we will work with you to reach the best possible outcome. Please be sure to inspect the product when it arrives and contact us within 7 days if there are any issues. Defective items may be exchanged or refunded at our discretion. You must ship it back at your own expense, once we have received the product, and determine that there was a problem, we will happily exchange the product or provide a refund for the full amount of your original purchase. Please Include a name and order number on the returned parcels. Please note that there will be no refunds or returns on the following: Fluids that have been opened and the seal broken. Any orders that are over 30 days from the delivery date.
Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships.
I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong, kindly notify us via email at Dragonsbreathfogjuice@outlook.com. If the given address is wrong we can change the address to the correct one within 24 hours.
How long does shipping take?
Shipping times vary as we do ship from different fulfillment centers in the U.S. based on your location. The average shipping time is 2-7 business days.
I have a question that wasn't answered, can you please help?
Absolutely! We are here to help you! Please send us an email to Dragonsbreathfogjuice@outlook.com and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.
All prices are in USD.
I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 1-2 days production time for your order to ship out, average shipping times are 2-7 days.
Tracking numbers will be updated after your order has been SHIPPED. If you don't have a tracking number after 7 business please email us at Dragonsbreathfogjuice@outlook.com .
Can my order be returned? What if there is an issue?
Yes, your item can be returned. In the unlikely event that you receive an item that doesn't meet your expectation, we will work with you to reach the best possible outcome. Please be sure to inspect the product when it arrives and contact us within 7 days if there are any issues. Defective items may be exchanged or refunded at our discretion. You must ship it back at your own expense, once we have received the product, and determine that there was a problem, we will happily exchange the product or provide a refund for the full amount of your original purchase. Please Include a name and order number on the returned parcels. Please note that there will be no refunds or returns on the following: Fluids that have been opened and the seal broken. Any orders that are over 30 days from the delivery date.
Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships.
I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong, kindly notify us via email at Dragonsbreathfogjuice@outlook.com. If the given address is wrong we can change the address to the correct one within 24 hours.
How long does shipping take?
Shipping times vary as we do ship from different fulfillment centers in the U.S. based on your location. The average shipping time is 2-7 business days.
I have a question that wasn't answered, can you please help?
Absolutely! We are here to help you! Please send us an email to Dragonsbreathfogjuice@outlook.com and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.